A simple board where your team submits requests and ops tracks them to resolution. Free.
Try It Free →No credit card required. Set up in under 2 minutes.
| Request | Category | Status | Priority |
|---|---|---|---|
| WiFi not working on 3rd floor | IT | New | High |
| Replace kitchen coffee machine | Facilities | In Progress | Medium |
| Update employee handbook section 4.2 | HR | Resolved | Low |
Sound familiar? Every ops team deals with these headaches daily.
The IT request that disappeared into a Slack thread 3 days ago. Nobody saw it. Nobody acted on it. The person who asked has given up.
Using Jira for "can someone fix the printer?" because there's no better option. Nobody wants to file a ticket with story points for a broken chair.
"Did anyone ever handle that facilities request?" — nobody knows. No tracking, no status, no way to tell if something fell through the cracks.
Purpose-built for internal requests. Simple enough that everyone actually uses it.
IT, Facilities, HR, Finance — team members pick a category when submitting so requests get routed to the right people automatically.
Every request flows through clear stages: New → In Progress → Resolved. Everyone can see where things stand at a glance.
Mark requests as High, Medium, or Low priority. Ops teams see the most urgent items first so nothing critical gets missed.
See open request count, in-progress items, resolution stats, and average resolution time. Know exactly how your ops team is performing.
No configuration wizards. No 30-minute setup calls. Just open it and go.
Click the link, sign in with your team. The board is ready instantly.
Pick a category, set priority, describe what you need. Takes 30 seconds.
Your ops team sees new requests, moves them to "In Progress" as they work.
Requests are marked resolved. Stats build over time so you can spot trends.
You could use a dozen tools for this. Here's why most teams shouldn't.
| Slack / Email | Jira / ServiceNow | Request Board | |
|---|---|---|---|
| Setup time | None | Days to weeks | < 2 minutes |
| Request tracking | No | Yes | Yes |
| Status visibility | No | Yes | Yes |
| Complexity | Low | Very high | Very low |
| Team adoption | High | Low | High |
| Cost | Free | $7-50+/user/mo | Free |
| Resolution stats | No | Yes | Yes |